FAQs

 

DELIVERY & SHIPPING

How much is shipping?

Flat rate shipping of $5.95 applies for Australia wide deliveries. 

When will my order ship?

We aim to send out all orders within 24 hours of receiving them. Once your order is dispatched, you will receive a tracking link via email. 

Will you ship internationally?

Yes. Shipping costs are calculated at check out.  

PRODUCT

What is the recommended age range for the GROW Journal?

The journal has been designed for children from 5 to 12 years old. We know children develop at different rates and the journal was created with this in mind. For all the activities that aren’t ‘tick-the-box' or ‘circle your answer’, we have included the option to either write or draw answers. This is great for kids who prefer drawing over writing, and for younger kids who might not have the writing ability or desire. Even if you write the answers for them, your kids are still gaining all the benefits from thinking and talking about the activities. And we promise you will love the connection you experience with them in those few minutes.

How long does the GROW Journal last?

The GROW Journal has 120 double pages that can be used daily, or as often as kids like. Each double page has the same activities (gratitude practice, mindfulness exercises, self-awareness activity etc) to help kids get the most out of their journal because repetition enhances learning, but the details change to keep it interesting and engaging. When used daily, the journal lasts approximately 4 months.

What is your returns policy? 

You can return your journal within 14 days of receiving it provided that it is in original, unused condition. Return delivery costs are paid for by the customer. We can issue a refund once we have checked the return is in sellable condition so we suggest registered post.

How do I contact the people behind the GROW Journal?

Please reach out to us at hello@thegrowjournal.com, we’d love to hear from you!